Responsible Gaming
Our Commitment to Responsible Gaming
At Horizon Protocol, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you choose to play pokies, please do so within your means and always gamble responsibly.
Age Verification
All players must be 18 years of age or older to participate in online gambling in Australia. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under the legal gambling age, please do not use our services.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your own gambling behaviour, it may be time to seek help:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money needed for essential expenses (rent, bills, groceries)
- Hiding your gambling activity from family, friends, or partners
- Gambling longer or with larger amounts than originally intended
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Borrowing money or incurring debt to gamble
- Neglecting work, school, or family responsibilities due to gambling
- Unable to stop or control your gambling despite wanting to
- Using gambling as a way to escape problems or negative emotions
- Lying to others about the extent of your gambling
Self-Help Tools
We provide several tools to help you manage your gambling responsibly:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you can deposit into your account
- Loss Limits: Establish maximum loss limits to control how much money you're willing to lose
- Reality Checks: Enable regular reminders during play sessions to help you stay aware of time and money spent
- Self-Exclusion: Choose to temporarily or permanently exclude yourself from our platform if you need a break from gambling
- Time Limits: Set session time limits to help manage your playtime
If you wish to access any of these tools, please visit your account settings or contact our customer support team.
Support Organizations
If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide free, confidential support:
Australia
- Gambling Help Online — Free counselling and support service for people concerned about their gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
International Support Services
- GamCare (United Kingdom) — Free information, advice, and support for problem gamblers
www.gamcare.org.uk - GamStop (United Kingdom) — National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Take Action Today
If you are experiencing problems with gambling, please seek help immediately. Problem gambling is a serious issue that can have significant impacts on your mental health, relationships, and finances. Support is available, and recovery is possible.
Contact Gambling Help Online at 1800 858 858 or visit www.gamblinghelponline.org.au to speak with a counsellor who can provide confidential support and advice tailored to your situation.
Remember: You are not alone, and help is available whenever you need it.